F.A.Q.

F.A.Q.

When you receive your items you may notice some small post-production markings on the products. These are unavoidable in the production of the models. A small amount of work could be necessary to prepare the model for finishing.

Items that are labeled as “in stock” are ready to be packaged and shipped within a week of purchase.

Items that are labeled as “backorder” are produced on demand and will take 1-2 weeks to produce and ship out.

We strive to produce merchandise of the highest quality. 3D printing is a relatively new manufacturing process and we are exploring the limits and boundaries of this technology. We aim to provide our customers with consistent quality; unfortunately, when exploring new technologies, there are times where this might not be the case. Due to the hands-on nature of the production and post-production; issues may arise. Please feel free to contact our customer assistance department with any issues or concerns.  We appreciate your continued patience when issues do occur going forward.

Email: info@westernrails.com

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